Unified Communications

Providing Proven, "State-of-the-Art" Solutions

Today’s technologies are market-proven, and make it practical and cost-effective for organizations to run their voice, data, and video communications over a single, “converged” IP network. “Unified Communications” describes the use of phones, email, instant messaging, and videoconferencing tools working together intelligently over such a network. This model inherently provides reduced operating costs, increased productivity, and the ability to deploy and support new business solutions with fewer resources.

Computer Service Partners understands Unified Communications. We use these tools in our own daily business operations. And, we have extensive experience deploying these solutions with a wide array of customers. Whether you are in the early stages of investigating options, or are ready to make the move to a fully converged network with Unified Communications, we can work with you to determine and provide the solution which will best accommodate your organization’s needs.

CSP & Cisco's UC Solutions Include

• IP phone system installation and support
• Unified Messaging for voicemail access via phone and email
• Small office systems for as few as 8 phone users
• Systems that can scale up from a few dozen to hundreds of phone users
• IP video conferencing tightly integrated with phones
• IP Call Centers to manage large numbers of incoming calls
• WebEx for sales, training, support and events

Unified Communications Case Studies

• Unified Communications for an Insurance Company (pdf)

For more information on Cisco’s Unified Communications solutions, visit our Cisco Solutions Showcase.