Government

CSP Delivers Solutions And Services Statewide

Because we have engineers deployed throughout North Carolina, we can deliver on-site computer support to any location in the state within three hours. Many state agencies are especially attracted to Computer Service Partners because of this statewide coverage with a single point of contact. As a small, woman-owned business, Computer Service Partners also helps government agencies meet their obligations to satisfy state and federal requirements for HUB procurement.

Industry Specific Expertise:

Technology Assessments

• Design, implementation & support of IT solutions unique to governmental institutions
• Independent analysis of current environment
• Technology upgrades
• Development of a strategic IT plan

Security Assessments & Remediation

• Economical and comprehensive security assessments and problem correction
• IP video security systems
• Enterprise user access policies
• External virus walls
• Enterprise virus detection
• Intrusion monitoring
• Content monitoring and filtering

Email Security & Anti-spam Services

• Ideal solution for email virus protection and spam filtering

Cisco IP Telephony Solutions

• Integrated voice and data solutions that enhance productivity

Storage & Business Continuity Solutions

• NAS and SAN solutions, tape libraries, and optical jukeboxes

Convenience Contracts

• Participant on the NC State Supplemental Staffing Contract
• Participant on City of Jacksonville Cisco Convenience Contract

Network Integration & Support

• Information technology consulting services
• Network design, hardware, and implementation
• Network analysis and performance tuning
• Remote network monitoring and management
• Secure remote access to important data
• Preventive maintenance services
• Statewide deployment and support of Microsoft, Novell, Cisco, and Linux networks
• Experience with major Citrix implementations & support efforts
• Cisco Premier Partner
• Cisco-certified security & wireless specialists

Remote Monitoring & Management

• Maximizes uptime with proactive response to outages
• Detects security intrusions
• Lowers overall network support costs
• Hardware & Software Procurement
• Authorized reseller and service provider (contract #204) for Cisco, Hewlett-Packard, Compaq, IBM, and Lexmark
• Reduced cost on installation, support, or training for agencies procuring products through CSP

Desktop Support & Hardware Maintenance

• Large-scale PC, server and printer deployment
• Manufacturer-certified engineers
• On-site maintenance for equipment
• 7x24 statewide support
• Low monthly rates to maintain all hardware

Support for Legacy Systems

• Experience in supporting IBM AS/400 and 3270 systems
• Authorized Visara (Memorex Telex) support provider