Cisco Network Support Engineer

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Department: Technical
Job Location: Raleigh, NC
Posting Date: 8/5/2010
Job ID: CNSE/CWeb

Job Summary

Computer Service Partners is seeking a Cisco Network Support Engineer to support advanced communications solutions for our customers utilizing Cisco Systems technologies. 

The successful candidate will have a deep understanding of data and voice networking technologies and practices. You will have demonstrated the capability to analyze the technological issues and operational problems relating to a customer's networking needs and create robust, long-term solutions.  In addition, you will have extensive experience in monitoring and maintaining diverse voice & data networks, and can resolve data or voice network outages through a combination of remote support or customer premise site visits. 

Qualifications:

* Cisco CCNA certification. 
* Minimum 5 years of progressive technical experience implementing and supporting Cisco-based networks, including Unified Communications, switching, routing, security (ASA/PIX), and wireless solutions.
* Excellent troubleshooting capabilities.
* Demonstrated ability to work independently, manage multiple priorities, and build strong customer relationships.
* A 4-year degree or commensurate experience.

Preference will be given to candidates that currently reside in the RTP area of North Carolina and possess:
* Cisco CCNP certification.
* Extensive unified communications and contact center experience (preferably Cisco).
* Experience with the Microsoft family of server and desktop products.

* Experience with traditional telephony (analog and PRI) 

CSP has been regionally and nationally recognized for its growth and accomplishments.  We are one of Cisco's top business partners in North Carolina.  Our customer base ranges from small to mid-size businesses, to large corporations, to state and local government agencies.  Our solution offerings include Cisco Advanced Technology solutions (particularly Unified Communications), storage, datacenter infrastructure, server virtualization, managed services, wireless networking, and network security.  For more information, visit our web site at http://www.cspinc.com//

CSP offers an extensive benefits package including comprehensive health and prescription drug insurance, life insurance, dental insurance, paid vacation/sick/holidays, training reimbursement, short-term and long-term disability plans, flexible spending account plan, section 529 College Savings Program, 401(k), and profit sharing.

**Please email your resume with cover letter outlining salary requirements to: resumes@cspinc.com and include "Cisco Network Support Engineer" in the subject field.

 

 

 

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