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I did not even initiate the service call; CSP was able to detect the backup error through their remote monitoring capabilities. I appreciate the proactive notification CSP's Managed Services provides, and the personal follow up call regarding the fix.

Sandra White Administrator
Wake Forest Presbyterian Church

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Temporary Contract Lead Desktop Support Engineer

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Department: Technical
Job Location: Raleigh, NC
Posting Date: 8/5/2010
Job ID: DSE5/CW

Job Summary

Lead Desktop Support Engineer needed with at least five years experience for temporary contract (approx. 9 months) to support Active Directory, MS Exchange, MS Office, MS OS, Netware, printers, PDA's, and other desktop peripherals.

Qualifications:

* A+ Certification
* Excellent customer service, written and verbal communication skills.

Preference will be given to candidates that possess:
* MCP Certification
* LANDesk experience

**Please email your resume with cover letter outlining salary requirements to: sforbes@cspinc.com and include "LDSE5/CW" in the subject field.

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